- What is TheMusicLicence?
TheMusicLicence allows you to legally play and perform music in your business, whether through the radio, TV, other digital devices and/or live performances.
If you play or perform music in your business or organisation in the UK, you will usually need TheMusicLicence. It will cover you, with one licence and one invoice, for the use of virtually all commercially released music available – millions of songs and recordings, including the most popular and well-loved music not just from the UK, but also from around the world.
- Do I need TheMusicLicence?
If you play or perform music in your business or organisation, the chances are you need TheMusicLicence.
Under The Copyright, Designs and Patents Act 1988, permission is needed from the relevant copyright holders – those people who create music – in order to play or perform music in public
Obtaining TheMusicLicence gives you this permission, in relation to the vast majority of commercially available music. This ranges from grassroots and independent artists and composers through to the biggest names in the business.
The music is only for the employees, do I still need TheMusicLicence?
Even if you are only playing music in your business or organisation for employees, then you’ll usually need TheMusicLicence.
Music that's played outside of a domestic environment is classed as a public performance, even if the music can only be heard by employees in the workplace, canteen or staff areas.
TheMusicLicence gives you permission to play music in your business or organisation for your employees.
If you're unsure about whether you need a licence, please contact us.
Speak to our friendly team today
(8am to 6pm Monday to Thursday and 8am to 3pm Friday)
I work alone, do I still need TheMusicLicence?
If you are using music in a business or organisation that has employees, customers or visitors to the premises then you will usually need TheMusicLicence.
PPL and PRS for Music do however operate a discretionary policy whereby they do not apply a charge to homeworkers (within a private residence working on their own) or for workplaces with only one worker, where music is not made available to any visitors/customers coming onto the premises.
If you're unsure about whether you need a licence, please contact us.
Speak to our friendly team today
(8am to 6pm Monday to Thursday and 8am to 3pm Friday)
I only play the radio, why do I need TheMusicLicence?
If you are playing the radio in your business or organisation, you’ll usually need TheMusicLicence. Although the radio stations pay both PPL and PRS for Music for the right to broadcast, it does not include playing the radio in public, such as business premises.
TheMusicLicence allows you to legally play music for employees, customers or visitors in your business or organisation.
If you're unsure about whether you need a licence, please contact us.
Speak to our friendly team today
(8am to 6pm Monday to Thursday and 8am to 3pm Friday)
I only use the TV to play sports, why do I need a TheMusicLicence?
Sports programming uses more music than people realise, such as opening and closing titles, highlights and featured sequences as well as the advertisements during commercial breaks. You'll therefore usually need TheMusicLicence to use the television for showing sports and other programming in public.
If you're unsure about whether you need a licence, please contact us.
Speak to our friendly team today
(8am to 6pm Monday to Thursday and 8am to 3pm Friday)
I already have a TV licence, why do I need TheMusicLicence?
It is easy to forget that music is used all the time within TV programmes, advertisements during commercial breaks and other broadcasts. A TV licence only allows you to receive the broadcast signal for the television.
If you wish to use the TV in public, such as at your business premises, you will usually need TheMusicLicence to cover the music included in those programmes.
If you're unsure about whether you need a licence, please contact us.
Speak to our friendly team today
(8am to 6pm Monday to Thursday and 8am to 3pm Friday)
I have music on my telephone on hold system, do I need TheMusicLicence?
If you are using commercially-released music on your telephone system in your business or organisation, then you’ll usually need TheMusicLicence.
The music on your telephone system is being played for your customers and is classed as public performance. In some cases, PPL and PRS for Music have agreements in place with telephone on hold music suppliers who provide you with TheMusicLicence as part of the service they offer.
If you're unsure about whether you need a licence, please contact us.
Speak to our friendly team today
(8am to 6pm Monday to Thursday and 8am to 3pm Friday)
I use music at an educational establishment, do I still need TheMusicLicence?
If you are using music in an educational establishment, including nurseries, pre-schools, playgroups, crèches, schools, sixth forms, colleges or universities, please contact us to discuss your music usage so we can ensure you are correctly licensed.
If you are unsure about whether you need TheMusicLicence for your music, please contact us.
Speak to our friendly team today
(8am to 6pm Monday to Thursday and 8am to 3pm Friday)
I use a royalty free music supplier, do I still need a licence?
TheMusicLicence covers virtually all commercially released music available. Where you have chosen not to use that music, there are a number of circumstances where you may not need TheMusicLicence.
If you do not think that the music you use is covered by PPL PRS you should ask for confirmation from your supplier. If you then forward the confirmation through to us, we will update our records.
If you are unsure about whether you need TheMusicLicence for your music, please contact us.
Speak to our friendly team today
(8am to 6pm Monday to Thursday and 8am to 3pm Friday)
I use international music, do I need TheMusicLicence?
Not only do PPL and PRS for Music represent millions of musical compositions and recordings from UK artists and music creators. They also represent international artists and music creators through over 100 affiliated societies, that all operate under reciprocal agreements, in over 150 different countries around the world.
The royalties collected are passed to the relevant overseas society who will in turn pay the artists and music creators. So, if the international music is covered by a reciprocal agreement, you will require TheMusicLicence.
If you are unsure about whether you need TheMusicLicence for your music, please contact us.
Speak to our friendly team today
(8am to 6pm Monday to Thursday and 8am to 3pm Friday)
If I have already purchased the music, why do I need to pay for a licence?
Purchasing music either digitally on a CD, record or tape permits you to listen to it at home for your personal use. However, if this music is played outside your home as a public performance, then you’ll usually need TheMusicLicence.
If you're unsure about whether you need TheMusicLicence for your music, please contact us.
Speak to our friendly team today
(8am to 6pm Monday to Thursday and 8am to 3pm Friday) - I need a licence or permit for an event?
New customers
If you don’t currently have TheMusicLicence for your business or organisation, but are planning an event that includes the playing or performing of music in public, we can arrange for a temporary permit to cover the music usage at the event.
Please contact us to arrange a temporary permit for your event.
(8am to 6pm Monday to Thursday and 8am to 3pm Friday)
Existing customers
If you already have TheMusicLicence for your business or organisation and need to include an event on your music usage, we can amend your music usage in your existing licence to ensure you are legally covered for the music at your event.
Please contact us to amend your music usage.
(8am to 6pm Monday to Thursday and 8am to 3pm Friday)
Charity & Community Events
Charity and community organisations may apply for a discount against the standard royalty made for events or featured music sessions in certain circumstances.
Before you apply for Charity and Community Discount, please make sure that you have read the qualification criteria for a possible discount.
- Is it just 'another' form of Tax?
The fees payable for TheMusicLicence are not a form of tax.
We work on behalf of our parent companies, PPL and PRS for Music, who between them, represent thousands of music creators whose music is protected by copyright, and whose permission is therefore needed in order to play or perform music in public.
When businesses and organisations purchase TheMusicLicence, after deduction of our business costs, all of the licence fees collected flow back to PPL and PRS for Music to process, allocate and distribute royalties to the music creators they represent.
Learn more about PPL and PRS for Music and where the money goes.
- What are the Terms and Conditions of TheMusicLicence?
You can view TheMusicLicence Terms and Conditions online.
- Why should I play music in my business?
Whatever your business – coffee shop, beauty or hair salon, cocktail bar or restaurant, clothing retailer or offices, factories and workplaces - music has the potential to enhance the experience you provide to your customers, visitors and employees.
The music you play can be as much a part of your brand image as your logo. It could be the deciding factor for a customer when choosing between you and your competitors!
Purchasing TheMusicLicence for your music usage ensures you are legally entitled to play millions of commercially released songs and recordings from all over the world. And in doing so, you are also helping the writers and performers to be fairly rewarded for their work.
Get TheMusicLicence for your business or organisation and put the essential energy of music at the heart of your business!
- How much does TheMusicLicence cost?
The cost of TheMusicLicence for a particular business or organisation depends on a number of factors, such as the size of the business or organisation and the ways it uses music.
Things like the size of a business are measured in different ways under different tariffs, depending on what is appropriate for each business type. So, to calculate your fee, we may need you to provide information such as square meterage, number of employees, or venue capacity. We may also need to know the types of devices you use to play recorded music, and information about any live performances of music.
PPL and PRS for Music will continue to set their respective licensing tariffs separately from each other. Those tariffs will be applied by PPL PRS Ltd when issuing TheMusicLicence to customers. PPL and PRS for Music will each continue to review the cost of their respective tariffs from time to time, but the launch of TheMusicLicence will not in itself affect the costs under those tariffs.
- Using music in your political campaign - what you need to know.
To play music at your political campaign, you will need to make a request to the rights holder in advance to playing their music, as it will be under copyright law. During elections, you may want to include a catchy walk on song or a fun jingle to resonate with your party and make it a memorable campaign.
The creators of this music will be protected Under The Copyright, Designs and Patents Act 1988, meaning the creators and rights holders have the exclusive right to choose how their work is used, including public performances.
By contacting the relevant people and seeking permission, it ensures the music aspect of your campaign is all above board and legally compliant. By making the request before using their music, it’ll prevent potential distributions or negative connotations by using unauthorised music.
Terms & Conditions of TheMusicLicence, administered by PPL PRS Ltd, explicitly exclude the political use of music without the permission of the relevant rights owners.
The responsibility for obtaining the Music Licence depends on where the performance takes place:
- If the performance is within premises covered by TheMusicLicence for background music (e.g. a hotel, pub, conference centre), the venue is responsible for obtaining the licence.
- If the performance is in a venue or area not normally licensed (e.g. a park or street), the candidate or party should obtain TheMusicLicence directly from PPL PRS Ltd after securing permission from rights owners.
For more advice on navigating the use of music in political campaigns, you can read more from PPL as they further outline the specific terms and conditions of using music within a political campaign.
PPL PRS Assurance
PPL PRS is a joint venture between two music royalty collection organisations, PPL (Phonographic Performance Limited) and PRS for Music (Performing Right Society). It was established to simplify the process of obtaining a music licence for businesses and organisations that play recorded or live music in public.

PPL PRS is a joint venture between two music royalty collection organisations, PPL (Phonographic Performance Limited) and PRS for Music (Performing Right Society). It was established to simplify the process of obtaining a music licence for businesses and organisations that play recorded or live music in public.
PPL PRS administers TheMusicLicence, which allows businesses, venues and other organisations to legally play music in public, whether through speakers, live performances, or background music.
PPL (Phonographic Performance Limited) collects royalties on behalf of recording artists and record labels whenever recorded music is played in public.
PRS for Music (Performing Right Society) collects royalties for songwriters, composers and music publishers for the use of their musical compositions.
By combining both licences into TheMusicLicence, PPL PRS makes it easier for businesses to remain compliant with copyright law, while ensuring that music creators and performers are paid fairly. The gov.uk website is also a great resource to explain the need for TheMusicLicence and how being properly licensed keeps you on the right side of the law. Just head to www.gov.uk and search for PPL PRS.
If a business uses or plays recorded music or hosts live performances, it will generally need TheMusicLicence from PPL PRS.
Why will PPL PRS contact me?
PPL PRS will contact you under a few different circumstances, depending on where you are in the process of being licensed.
You will be contacted under the following circumstances:
- If you have started up a new business or have taken over a pre-existing business as new owners, will be contacted to talk through if you are using music, or are planning on playing music, and if necessary to get a new music licence put in place, to ensure that you are legally covered to play copyright music.
- If you have spoken to PPL PRS via the website chat, or if you have requested to receive a quote via the website, we will contact you to discuss your query or to discuss your music usage to give you a quote.
- If you have TheMusicLicence in place, PPL PRS will contact you at your licence review date , to discuss how things are going and whether any changes need to be made to what is covered on your licence. As TheMusicLicence is a rolling licence, we do need to review your music usage on an annual basis.
- If your invoice for TheMusicLicence is unpaid after the payment due date, you may be contacted by PPL PRS’s collections department to discuss and facilitate payment.
How will PPL PRS contact me?
When we do contact you, we will do so via telephone, email or post, depending on your preference. Our verified telephone numbers are as follows:
PPL PRS Telephone Numbers:
0800 072 0808
0116 290 0510
0116 350 0366
0116 350 0365
0116 218 2151
0116 290 4234
0116 497 6884
0116 393 0607
0116 428 9830
0116 478 2411
All email correspondence will be sent from email addresses using the ‘@pplprs.co.uk’ domain. However, it is important to beware of scams or scammers that could be impersonating PPL PRS. If you receive correspondence from us and are concerned as to whether it is legitimate or not, please do not hesitate to contact us.
If you receive a phone call from any number other than the numbers listed above, or you receive a call from a number and you suspect they might not be legitimate, please do not hesitate to contact us.
When will PPL PRS contact me?
These are as follows:
- To set up your licence. You will be contacted by PPL PRS if we have been informed of a business changing hands to a new proprietor, if you haven’t got a licence in place and require one, or if you have requested to be contacted via the website chat or get a quote contact form.
- Once you have TheMusicLicence set up and have received your invoice, you will have 28 days to arrange payment. You will receive payment reminders from PPL PRS at various stages of the 28-day period until the invoice has been paid.
- Prior to the renewal point of your licence. As TheMusicLicence is a rolling license that renews annually, you will be contacted before your licence is due for renewal to make changes to your licence going forward and to the previous licence period, if necessary.
- You may be contacted by PPL PRS partway through your licence period to discuss your music licence if there are any inaccuracies in your declared music usage, and to make any necessary amendments to ensure that you are correctly licensed.
- If payment for your invoice for TheMusicLicence is overdue, our collections department will contact you to discuss payment options and to facilitate payment.
- If you have made a complaint to PPL PRS, then our complaints department will contact you within X amount of time to help resolve your complaint.
- You may receive correspondence from Feefo asking for a review of your experience with us once we have issued you with TheMusicLicence or after your music licence is renewed.
- You will be contacted during our business hours, which are: Monday to Thursday 8AM to 6PM and Friday 8AM to 3PM
Next Steps
TheMusicLicence FAQs
Find out the cost of your music licence now
Call us on 0116 290 0525
(8am to 6pm Monday to Thursday and 8am to 3pm Friday)
Alternatively you can complete the online form and an adviser will call you back soon.