Contact us

Find out how to get in touch with the PPL PRS Customer Service Team if you have a question or for information about your account.

Have a question?

Our help section has the answers to many of our frequently asked questions (FAQs)

Pay your invoice

If you've already been sent an invoice, you can pay quickly and securely online

Request a copy of your invoice

Arrange for a copy of your invoice to be sent to you

How can we help?

Please complete the form and a member of our Customer Service Team will contact you.

You can contact us regarding one of the below topics:

Change of Details

Contact us to update the information on your account.

Invoice & Payment Queries

Issues making a payment or invoice queries.

Review/ Renewal of Licence

Speak to us regarding your renewal or amend usage.

Alternatively, you can call our Customer Services Team on:

0800 072 0808 

(8am-6pm, Monday-Friday)

Contact Information:

PPL PRS Ltd
Mercury Place
St. George’s Street
Leicester
LE1 1QG

Get in touch

Useful links...

Report a Premises​

Do you think there might be a premises playing music without TheMusicLicence

Are you a music creator?

We collect royalties on behalf of our parent companies, PPL and PRS for Music.

Working for PPL PRS

If you’re a hard-working team player who likes working in a collaborative environment, we want to hear from you

Ready to play music? Set up a new music licence for your business or organisation.

Call us on
0800 086 8820

(8am – 6pm, Monday to Friday)

Alternatively you can complete the online form and an adviser will call you back soon.