Contact us
Find out how to get in touch with the PPL PRS Customer Service Team if you have a question or for information about your account.
Have a question?
Our help section has the answers to many of our frequently asked questions (FAQs)
Pay your invoice
If you've already been sent an invoice, you can pay quickly and securely online
How can we help?
Please complete the form and a member of our Customer Service Team will contact you.
You can contact us regarding one of the below topics:
Change of Details
Contact us to update the information on your account.
Invoice & Payment Queries
Issues making a payment or invoice queries.
Review/ Renewal of Licence
Speak to us regarding your renewal or amend usage.
Contact Information:
PPL PRS Ltd
Mercury Place
St. George’s Street
Leicester
LE1 1QG
Get in touch
Useful links...
Report a Premises
Do you think there might be a premises playing music without TheMusicLicence
Are you a music creator?
We collect royalties on behalf of our parent companies, PPL and PRS for Music.
Working for PPL PRS
If you’re a hard-working team player who likes working in a collaborative environment, we want to hear from you
Ready to play music? Set up a new music licence for your business or organisation.
Call us on
0800 086 8820
0800 086 8820
(8am – 6pm, Monday to Friday)
Alternatively you can complete the online form and an adviser will call you back soon.