Success Story:

Hamlins

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Background

Launched in 2006, Hamlins LLP are a London-based commercial law firm who specialise in a range of legal matters, including media, digital, real estate, sport, retail and leisure.

Originally established as AE Hamlin & Co in 1984, before becoming Hamlins LLP in 2006, the firm have continued to develop, along with their large team who offer clients a broad range of commercial law expertise.

With modern offices in Central London, Hamlins LLP aim is to ensure client care is at the heart of all they do, and by using music and background sounds in reception areas, Hamlins LLP are able to add to this client experience and create a more welcoming and modern environment overall.

In conversation with Hamlins LLP

How does the use of background sounds help to enhance the experience at Hamlins?

“Waiting areas are often uninspiring, functional areas where silence can easily turn to awkwardness. Having a television screen within the area adds an area of focus and relieve the silence.” Martin Ochs, Partner in the Entertainment, Media and IP team.

We have received great feedback from our clients and others on the reception and waiting area we have created. In particular, the ‘at home feeling’…”
Martin Ochs, Hamlins LLP

How important is the use of background sounds for creating the right first impression in your reception area?

“We have received great feedback from our clients and others on the reception and waiting area we have created. In particular, the ‘at home feeling’ has meant any visitors who might have to wait longer than anticipated do not become frustrated and bored as they have something else to hold their attention.” Martin Ochs, Partner in the Entertainment, Media and IP team.

The relatively low cost of accessing the full repertoire of licensed music is definitely worth it…”
Martin Ochs, Hamlins LLP.

How important is it to the Hamlins that you play licensed music by original artists and support those who create music to ensure they are fairly paid for their work?

“As well as time and effort, we put a great deal of investment into getting our client areas just right. The relatively low cost of accessing the full repertoire of licensed music is definitely worth it. The repetitive, and dare I say annoying, tones of piped “elevator music” would ruin the comforting feel we have tried to create.”  Martin Ochs, Partner in the Entertainment, Media and IP team.

Get TheMusicLicence

Discover how music could help you to turn it up and make your business even better!

Please contact us or complete our Get TheMusicLicence Form to arrange a quote.

Call us on 0116 290 0525

(8am-6pm, Monday-Friday)

Success Stories

Read Hamlins full top tips for using background sounds in their offices

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