Shops & Stores Music Licence

Music in shops and stores can help to enhance the atmosphere and create an environment people enjoy.

Whether you’re playing background music on the shop floor or in back-office areas for staff, you’ll usually need a music licence from PPL PRS.

By obtaining TheMusicLicence you’ll be able to play PRS for Music and PPL music legally and enjoy its benefits whilst ensuring that its creators are fairly rewarded for their work.


Take stock ... & turn it up!

Like most businesses, you want yours to be the best it can be. Whether this is the through the products you stock, the prices you offer or the locations in which you are based.

So, why not provide the best experience?

These days standing out from your competition is about much more than just how your business operates. It’s about the whole customer experience and music can be part of this experience.

Music could make it the best it can be…

Playing music in a shop

Music & customer experience

Music can be an important part of day-to-day life for many people, which is why something could seem lacking if customers do not have it to listen to while they shop. Playing it in your retail store could not only provide a more entertaining environment for your customers but could also:

Help to create a positive atmosphere which could boost loyalty and retention amongst your shoppers.

Enhance the atmosphere, lift the mood and create an environment that people enjoy. It could help to make your customers feel more engaged and make their visit to your stores more memorable.

Make your organisation seem more relatable and help to ensure it retains a fresh and vibrant feel.

66% agreed that they enjoy visiting businesses where music was played.*

*Research performed by PPL PRS in relation to TheMusicLicence, Feb – Mar 2020. Figures based on a group of 16 participants.

Music & increased revenue

While playing music could help to improve your customers shopping experience, it could also have an effect on their spending habits. Playing music could help to:

Enhance the atmosphere and encourage your customers to shop for longer which could mean they potentially spend more as a result.

Set the buying mood by creating an upbeat and positive atmosphere. The music you play could reflect a certain season or occasion and encourage customers to make relatable purchases as a response.

Make customers feel more concentrated, involved and focused on their shopping experience, which could mean they stay for longer and are potentially more likely to complete their purchases.

Music & brand awareness

Like your business, music is unique. A tailored soundtrack could help to give your business an identity, define your brand and create uniformity across your organisation.

Playing music could help you stand out and distinghish you from your competitors. It could be considered just as important as your company name or décor.

The right soundtrack could reflect both your customers and your staff. By learning which style of music heightens that ‘feelgood’ factor at different times, and you could create a space which is as much known for its atmosphere as it is for its excellent service.

Music could help to give your business an identity and ensure it retains a friendly and
welcoming feel. Not only this but it could help your brand retain a fresh and vibrant feel.

person leaning on wall while holding gray hat

Music & employee engagement

It’s not just your customers who could benefit from the music that’s played as it could have a considerable benefit to your staff too.

Music could help to improve concentration and productivity by potentially creating a more positive and uplifting environment. It could make staff feel more engaged and potentially more valued.

Listening to music at work could relax and focus the mind, possibly preventing staff feeling overwhelmed and stressed. Music could also help to improve the efficiency and quality of work, as well as help improve the satisfaction and overall engagement of your employees.

Music could help to create a friendly and more welcoming atmosphere which could help to drive collaboration with colleagues and interaction with customers, potentially leading to improved levels of service and a better customer experience overall.

How is the cost calculated?

The cost of TheMusicLicence depends on a number of factors, including your type of venue & how you use music in your day-to-day operations, whether that be for background purposes or other usages such as music on hold.

Background music in store

Starts from...
per day

Music used in on hold systems

Starts from...
per day

Music used in fashion shows

Starts from...
per attendee

Quote Checklist

Before contacting us, please ensure you’ve read our Quote Checklist for each section that is applicable to you, and have the relevant information ready so we can provide an accurate quote for your workplace music licence.

Background music

  • The areas where music is played, such as the shop floor & office areas.
  • The square meterage of each area where music is audible.

Specially featured entertainment events

  • Number, capacity, duration and attendance of events held per year.
  • The square meterage of each area where such events are held.

Music videos

  • Number of TV screens music videos are played on.

Telephone music on hold

  • Details of any telephone on hold music.

Get a quote

If you’ve got all your information ready, please contact us or complete our Get TheMusicLicence form to arrange a quote.

Call us on 0116 290 0525

(8am-6pm, Monday-Friday)

Ready to play music?

Set up a new music licence for your shop or store today.

Get TheMusicLicence

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    Related articles

    Thinking about playing music in your shop or store and want to know more?

    What is TheMusicLicence?

    What is TheMusicLicence

    TheMusicLicenceallows you to legally play music for employees or customers in your business through the radio, TV, other digital devices and live performances.
    Learn more

    Do I need a music licence?

    Do I need a music licence?

    If you use, play or perform music in your business or organisation, the chances are you need a music licence.
    Learn more

    Where does my money go?

    Where does my money go?

    After our business costs, music licence fees are distributed to all those involved in making music via our parent companies PPL and PRS for Music.
    Learn more

    How do I get TheMusicLicence?

    Call us on 0116 290 0525

    (8am-6pm, Monday-Friday)

    Alternatively you can complete the online form and an adviser will be in touch.