Retail shops & stores

Whether you’re playing background music on the shop floor or in back-office areas for staff, you’ll usually need TheMusicLicence.

Music in shops and stores can help to enhance the atmosphere and create an environment people enjoy.

By obtaining TheMusicLicence you will be able to play music legally and enjoy its benefits whilst ensuring that its creators are fairly rewarded for their work.

Since being able to play music, there has been a much nicer feel to the shop. Many customers comment on the atmosphere as it is more welcoming.

Music has the power to turn a shop into a showroom, a changing room into a catwalk or a sale into a celebration, all whilst influencing shopper behaviour and helping to enhance the environment.

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Benefits of TheMusicLicence

A space can often seem empty without music, it could help create an environment people enjoy, boosting retention and loyalty of your shoppers and could be the first thing customers notice when they enter your business.

93% of businesses surveyed agreed that music has a positive effect on their business*

88% of businesses surveyed agreed that music lifts the mood and creates a more welcoming atmosphere*

Enhance your customer experience today

Playing music in your store could not only help to provide an entertaining environment for your customers but could also:

Increase revenue

Make customers feel more involved and focused on their shopping experience, which could mean they stay for longer and are potentially more likely to complete their purchases.

Enhance the environment

Help set the tone, change the mood and create an atmosphere that people enjoy. This can help make customers and employees feel more welcome and relaxed and could improve their overall experience.

Define your brand

Make your business unique and it can be just as important as your name or décor. Music that reflects your brand or clientele can distinguish you and help you stay ahead of the competition.

Employee engagement

Could contribute to creating a healthier, happier working environment, promoting collaboration and motivation. It could help to engage your staff with your business and improve morale, which could lead to an increase in productivity as well as better service levels for your customers.

Millions of songs

TheMusicLicence covers virtually all commercially released music available – millions of songs and recordings, including the most popular and well-loved music, not just from the UK, but from around the world.

How is TheMusicLicence cost calculated?

A shop or store could play music from as little as 90p per day*

There are a range of tariffs to cover the different uses of music across various venue types. However, the cost of TheMusicLicence will vary according to your music use. To help you understand how much TheMusicLicence could cost, you can view the individual PPL and PRS for Music tariffs that may be applicable to you.

A retail premise with an audible area of 100m² or less that has four or fewer employees could play background music from around £328.81 (excluding VAT)*

Quote checklist

The cost of TheMusicLicence varies depending on each retail premises so please contact us for a quote. Before doing so, please ensure you’ve read the Music license check list below for each section that is applicable to you and have the relevant information ready so we can provide an accurate quote for your shop or store music licence.

1.Background music

The areas where music is played, such as the shop floor, office areas and cafés
The square meterage of each area where music is audible

2. Specially featured entertainment events, e.g. DJs, discos and fashion shows

Number, capacity, duration and attendance of in-store specially featured entertainment events held per year
The square meterage of each area where such events are held

3. Music videos

Number of TV screens music videos are played on

3. Telephone music on hold

Details of any telephone on hold music

Background music

•The areas where music is played, such as the shop floor, office areas and cafés

•The square meterage of each area where music is audible

Get TheMusicLicence

Specially featured entertainment events, e.g. DJs, discos and fashion shows

•Number, capacity, duration and attendance of in-store specially featured entertainment events held per year

•The square meterage of each area where such events are held

Get TheMusicLicence

Music videos

• The number of TV screens any music videos are played on

Get TheMusicLicence

Telephone music on hold

• Details of any telephone on hold music

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Call us on 0800 086 8820

(8am-6pm, Monday-Friday)

Alternatively you can complete the online form and an adviser will be in touch.

*Research performed by PPL PRS in relation to TheMusicLicence, February – March 2020. Figures based on a group of 73 participants belonging to the hair and beauty industry